With my newfound title I have embarked on my quest to make the Jackpot Factory the most player friendly casino in the world. As such, I would love to hear from as many of our players as possible. What drove you to our casinos? Why did you stay? What we can we do better? Please drop me a line at davidb@jackpotfactory.com  . I can’t promise to respond to every letter but I will definitely read them. I hope that together we’ll be able to make the Jackpot Factory truly one of the most friendly customer oriented casinos on the net.