Comments on: Very important note to US players

By: Daniel

Daniel — Wed, 15 Aug 2007 07:05:14 +0000

I have to say, that I could not agree with you in 100% regarding Very important note to US players, but it’s just my opinion, which could be wrong :)

By: Shorty777

Shorty777 — Sun, 15 Jul 2007 19:07:16 +0000

I too have an Eco Card account. Too confusing so I’ve not used it. They kad a 1500.00 minimum deposit requirement that I wasn’t crazy about. Lately I’ve been able to deposit using my debit card, which I don’t like doing because I always get “unusual activity alerts” from my bank. But it works. For some reason I can no longer use Click2Pay and of course even when I did win; I couldn’t withdraw through click2Pay or anybody else. I eventually had to play it all back out. 10K gone like that. lol

By: Jennifer Dannin

Jennifer Dannin — Sat, 14 Jul 2007 12:55:24 +0000

HELLO-
I have been playing on your VIP site as well as the All Jackpots site for a very long time.
I have made alot of large deposits very loyal and play everyday, and I come to be very fond of "some" of your customer support staff.
However, I did have a very bad exp with one of your staff on a recent phone call.
He was rude, obnoxious, and did not treat me with the respect that I deserve, not only on this site, but the respect that anyone deserves.
I closed out my account, and received an email and phone call, that I am a very valuable player, and to please consider rejoining.
Because I really do love this casino, I did rejoin, but I have to tell you if I ever get treated the way this staff member treated me, I will pull my account on the spot, and will not even consider rejoining.
I have spoke with someone higher up the ladder about this, but nothing has been done as of yet, I am still waiting for a well deserved bonus, and to have this staff member confronted, as I would not want this kind of behavior put on anyone else.
Still waiting for a response back-
Kindly
Jennifer Dannin
VIPRXXXXXX

By: darla

darla — Fri, 13 Jul 2007 22:07:10 +0000

I am so fed up with ecocard, i made a deposit 2 days ago and it has no hit the account, western union charges 15-25.00 plus ecocard charges 10.00. I have emailed them, called and left messages. Contacted western union and the payment was picked up. I think I should just give up!!!! 2 frustrating, I was a loyal player for 4 years.

By: kellyh

kellyh — Thu, 12 Jul 2007 19:11:24 +0000

I think it’s bullshit that it takes 21 days to receive a withdrawl when it takes two seconds for the casino to take your money. I think something needs to be done about that. It’s not a security issue either. It’s them getting your money faster and you not getting your money. Come on people fix this problem.

By: David

David — Thu, 12 Jul 2007 19:11:04 +0000

Recently I have ran across an extremely quick and painless way to deposit at a certain casino that uses VOIP (Voice Over IP) to deposit from your credit/debit card, through a portal, to the casino you wish to deposit at. They receive the payment instantly. I believe the service was called OneLog.

By: debbie lamey

debbie lamey — Thu, 12 Jul 2007 17:57:27 +0000

hello, i amn a regular player at the VIP lounge, i have cashed out and made a withdraw, the end of last year through Neteller and recieved my fund pretty quick, it is kinda scary if people are not getting their money from february what is the process now and how long does it take for an american to get their money? thanks

By: Nichole

Nichole — Thu, 12 Jul 2007 09:16:54 +0000

I have went the rounds with all the different methods as well and I have found that WIRED PLASTIC when used as a credit card goes through without a problem with the new credit card processors. You can load with moneygram or western union or payzone. It is maintained by Centennial Bank so you do have a routing # like a checking account. I haven’t cashed out to it yet but - you can set up direct deposit with it and I do have that working with a few income sources. http://www.wiredplastic.com