The $100,000 Slots Tournament finally came to and dramatic conclusion yesterday. In all, over 10,000 people participated in the semi finals and finals. Our first place winner was Per Magnus S., hails from Norway, and has been with the casino for over 5 years. Second place went to Sheila P. from the US and has been with the casino for just over a month! She missed out on the top prize by just 2000 coins! Third place went to Roberto C. from Italy who has played in over 350 tournaments since September 2007! All in all it was a world class event with players from all over the world. I hope our winners will write in and tell us a little about their experience.

Unfortunately it wasn’t all fun and games with the tournaments. We are aware of some technical issues some of our players experienced. Some players had a hard time opening the software and other players found their reels just kept on spinning. We are working very hard with our software provider, Microgaming, to fix these issues and ensure a positive playing experience for everyone.

Be sure to stay tuned for our next $100,000 Slots Tournament coming up in just a few months!

My latest crusade to make the Jackpot Factory Casino group the most approachablae and player friendly casino on the net has got me some interesting reading material.

I emailed a few hundred of our new players asking them what was the single most important issue for them, why they would keep/stop playing with us.

The funny thing is I have been in this industry for nearly 6 years and not much has changed. The overwhelming marjoity of players responded by saying that excellent support service and quick payments were at the top of their list of the most important things in an online casino.

You might say, if I’ve known this all along why don’t we have the best support and fastest payouts?! Sounds simple right? I’ll be commenting on that during my next few posts later this week.

 Trivia answers get posted online!

If you haven’t yet entered the Wild Jack sponsored 21 Trivia contest it’s not too late. Plus it seems all the answers have been posted online! Check out this video on You Tube…

http://youtube.com/watch?v=SR8RXb25THI

The site is http://number1in21.com/ Go win yourself $21,000…

Good luck!

I’ve got some hot tips for those of you who have played in our $100,000 slots tournament. If you didn’t make it into the top 50 scores and win an entry to the finals, remember to check out our rebuy feature. For just $4 you can replay your tournament and shoot for a higher position in the scoreboard.

But what if my second score is lower than my first? Not to worry…. Only the highest score gets saved!

So far the tournament has been a resounding success with over 5000 people taking to the reels for a chance to win the big $50,000 prize. So even if you’ve already had a spin, use the rebuy feature and move up in the standings today!

Well it’s been a long tiring week for me and the staff at Jackpot Factory. We’re well into our 2nd week of the $100,000 free slots tournament and so far it’s going great! Thousands of players have tried to spin their way into the finals where someone will win $50,000 cash.

I received a nice amount of letters from players from all over the world! Most people want to know about payout percentages, banking options, and what are the hottest games in the casino.

I am looking forward to a nice relaxing weekend!

With my newfound title I have embarked on my quest to make the Jackpot Factory the most player friendly casino in the world. As such, I would love to hear from as many of our players as possible. What drove you to our casinos? Why did you stay? What we can we do better? Please drop me a line at davidb@jackpotfactory.com  . I can’t promise to respond to every letter but I will definitely read them. I hope that together we’ll be able to make the Jackpot Factory truly one of the most friendly customer oriented casinos on the net.

So far we’ve had over 3000 people participate in the $100,000 slots tournament.

Remember, to increase your chances of winning be sure to use the re-buy function and take a second chance at beating your score. No matter what happens you keep your highest score.

If you’ve got an lucky tips please be sure to share them with everyone… don’t worry, there are plenty of places in the final round!

Until now most people reached me via the press@jackpotfactory.com email address. I didn’t really get too many private messages from players and most of the people in contact with me were media channels, PR companies and the like.

Well, I am happy to report that I will now be available “privately” for players to contact me directly. I can be reached at davidb@jackpotfactory.com I kindly ask that if you’re getting in touch with me it’s not to ask for a password or bonus! We do have a fantastic support team to handle those issues. I am more than happy to have people write in about issues they’ve experienced with us, giving feedback on our service or promotions, or when they feel that the casino hasn’t dealt with them in a fair manner.

Since I am still occupied on the PR side, I kindly request everyone’s patience in terms of responses. I will do my best to respond to everyone within 48 hours.

Looking forward to hearing from everyone.

Tomb Raider has now passed the $3 million payout mark! The biggest payouts seem to have come when people place $5 - $10 a spin. While we have some high rollers going for big payouts at $30, $50 and even $60 a spin, so far the big hits just hasn’t come. My suggestion is stick with the low limits until this game loosens up a bit. 

During the past 48 hours we’ve had a few players hit some nice sized payouts. Tony E. hit a payout of $1,200 on just a $3 bet!

I’ll keep everyone updated on the results from this new game which is now the most popular game at the Jackpot Factory Casino Group.

Faster than almost another other game in history, Tomb Raider 2 has crossed the $2 million mark for payouts! While the game is getting a lot of attention there are some other super hot games in the casino that everyone should know about…Cashville is really on fire and paid out $25,000 to Gordon J. just last week.  Thunderstruck has had some lucky winners, including Michelle B. who won  $12,000!

My recommendation is to stay clear of Harveys and Snow Honeys for the time being. Both of them are ice cold as of yesterday. Although I suppose if you are a risk taker you might want to try your luck and see if you get heat things up there!